Tag Archives: Emotional Intelligence

On getting ill, Vulnerability and Taking Stock

  There is nothing like getting ill for raising the feeling of Vulnerability when you’re self employed! Especially when it comes out of nowhere and you think your immune system is rock solid.

The interesting thing about this week of not working and not feeling up to much though, is that it has made me think about one of my favourite enemies – SHOULD.

It’s a word I ban in my teaching room, yet being solitary and incapable made me realise just how much space I still allow it in my own life, and particularly since my daughter left for University.

I think any big change in life circumstances calls us to take stock, and with good reason, but here is (some of) my list of ‘shoulds’ that have been sharing my bed and head since she left and I have reviewed the 7 years since we came to York:

I SHOULD HAVE …..

  • worked harder
  • studied more
  • made more money
  • been more successful
  • recycled more
  • cooked better food
  • taken more care of the planet
  • kept the house tidier
  • been a better role model to my daughter
  • dared to try and have another relationship
  • practised the piano more
  • helped her practise her music
  • encouraged her to play more sport
  • encouraged her to act
  • helped the needy
  • volunteered more
  • complained less about poor service in restaurants (🙄 really??)

OMG no wonder my immune system was under attack with all that lot going on.  And what a relief to have to let go of it all and just sleep, and almost feed myself and definitely not tidy the house! Talk about physician heal thyself! Because of course it became blindingly obvious to me that I much preferred being with this gentler, more tolerant me than the me with the big stick and long list, and for sure the big stick didn’t make me achieve very much more, just made me and I bet my poor daughter, fearful and miserable and bowed down and unwilling to try, to take risks, or as my wise Safari guide friend says, to Dance with Life.

 

One of my other wise friends asked how I was doing with vulnerability because he didn’t think I was going to make much progress until I was willing to embrace it a bit more.  Interestingly I couldn’t really answer the question, because I have been so busy hiding from it that it hadn’t really come up!

Of course I have had the excuse of having to make a living in a small place where everyone knows pretty much everything and I couldn’t afford to make mistakes because it cost cost my reputation and my job, etc etc. Doesn’t mean I have managed to avoid making mistakes anyway, interestingly- just haven’t deliberately put myself in their way.

So now I find myself looking back on 7 years where I started out enthusiastically with high hopes thinking I could crack this and make a wonderful new life for me and my daughter, and realising that 7 years have gone by, and I have done some stuff, and we’re still afloat, which is something, considering, but in the major life choices department, I have not danced with my life, more like hobbled on crutches, and then I have got angry with myself for hobbling, and knocked the crutches out of my hands….

Hmmmmm. …..Old habits die hard, and as I regain my strength, I can see that the voice of SHOULD is waiting for air time and the slightest opportunity.

 

So this next little while is going to be interesting as I see if I can find a different way of being with myself, talking to myself, and flexing the muscles of compassion  instead of self judgment….

 

 

SHOULD WE STOP TALKING ABOUT MENTAL HEALTH?

SHOULD WE STOP TALKING ABOUT MENTAL HEALTH?

There is a national realisation that mental ill-health is on the increase and needs our attention. This is true. But should we be talking about Mental Health per se? Here is why I am asking the question:

A new University student who is perhaps introverted and does not enjoy drunkenness may sit alone in her room feeling lonely and anxious. Another may go out ‘socialising’ each night and binge drink. Does it mean that the mental health of the first student is more in question than that of the second? What about the work colleague who has started to come in a bit late sometimes or isn’t paying so much attention to her appearance? Do we equate this to laziness or to mental health? Are we truly paying attention to ourselves and to those around us?

Up until recently if you went to the doctor with an ache or pain, and the diagnosis was ‘psychosomatic’, the underlying assumption was that it wasn’t real. Nowadays there is a much greater understanding of the interaction of mind, body and emotions. The physical pain is extremely real, although caused or aggravated by psychological factors. Psychosomatic is defined in the Oxford Dictionary as ‘caused or aggravated by a mental factor such as internal conflict or stress’ and ‘relating to the interaction of mind and body’.

I trained to teach the Alexander Technique (AT), which is based on the premise that the use of the whole self (body, mind and emotions) affects function. It is taught using gentle manual guidance with verbal instruction to help the person understand and work with unhelpful habits, be those physical, mental or emotional.

I have been working as an Associate at The University of York for six years now but prior to this I worked for several years in the NHS at the practice of a forward thinking GP, Dr Gavin Young. The doctors would often refer the patients with physical ailments who were not responding to conventional treatment. I discovered that many of the patients whom they had referred with intractable neck pain had lost a parent in the preceding year. This was a surprise to them, though not to me.

In the nearly 30 years that I have worked with AT, I have seen time and again, that people who suppress or repress mental and emotional pain, often manifest psychological issues in physical symptoms. The English are well known for their stiff upper lip and ‘keep calm and carry on approach’. It is easier to call in sick because you have excruciating neck pain and headaches than to tell your manager that you can’t come in to work because you are grieving the death of your mother.

I worked with another person at the GP surgery who was in great physical pain, but described herself as a hugely positive person. Over a period of months, we worked physically to relieve the pain, with little success, and at the same time, I probed gently into the incongruencies of positivity and pain. Eventually this person was able to tell me something she had never been able to share before, or even truly admit to herself, that she had been abused.

Once she was able to access and acknowledge this memory, true healing was able to begin, both in her body, and through counselling support offered by the GP practice. It is my contention that purely physical therapy alone would never have worked for this patient, because her pain was so deeply rooted in emotional trauma. However, I very much doubt that she would have been able to acknowledge the abuse without the body work and gentle questioning, for the simple reason that she could only acknowledge the physical pain, and was not presenting with a ‘mental health’ problem.

Professor Nickolaas Tinbergen was the recipient of the Nobel Prize for Physiology and Medicine in 1973. He devoted half of his acceptance speech to extolling the virtues of the Alexander Technique and its impact on his life. He said ‘this story of perceptiveness, intelligence and persistence shown by a man without medical training [Frederick Alexander’s], is one of the great epics of medical research and practice.’ He described how he and his family had decided to test some of the seemingly fantastical claims. They found, after only a few months, ‘striking improvements in such diverse things as oedema due to high blood pressure, breathing, depth of sleep, overall cheerfulness and mental alertness, resilience against outside pressures and also in such a refined skill as playing a stringed instrument.’

Interestingly, 45 years on, terms such as mental alertness and resilience are widely used in discussion and approaches to mental health.

Tinbergen confirmed from personal experience that ‘many types of underperformance and even ailments, both mental and physical, can be alleviated, sometimes to a surprising extent, by teaching the body musculature to function differently.’ Advances in neuroscience since this time have elucidated further how the brain and body interact positively in this process to explain the ‘surprising extent’ of these improvements. My practice has reflected Tinbergen’s experience. Follow-up questionnaires, immediately after a 10 week treatment plan and 1 year post-treatment, indicated that the majority of patients from my work in the GP surgery found AT to be of ‘considerable help’ or ‘totally sorted’ their problems. Anecdotally, most patients reported to me that if it had not sorted their original presenting problem, it had helped them manage their lives more effectively.

As a result of this work, I realised that what I was doing via AT could also be understood to include, what is now called, Life Coaching. I trained in Relational Dynamic Life Coaching, and have found this to be a powerful synthesis with AT. (Relational Dynamics- the art of interaction with self and others www.relationaldynamics.co.uk)

My understanding based on experience is that the mind and body either act to support or to destabilise the other. Changing thoughts and beliefs can have a powerful effect on the body, just as releasing physical tension and improving physical functioning can free up the mind and give self-empowerment. Being able to work with people via these two techniques has enabled me to enhance overall well-being, not just ‘mental health’ or ‘physical health’. We can approach well-being via either working with the body (physical therapies) or mind (psychological ‘talking’ therapies). My conviction is that a combination of the two can be most powerful.

But, to return to my title, should we even be talking about mental health? In making a distinction between mental health and other health issues, we risk falsely attributing some issues to the purely mental sphere, and the stigma which is commonly associated with mental ill-health. We are all people comprised of bodies and minds, which are deeply affected by our emotions. Are we not missing a trick by failing to approach health as a synthesis of body and mind states?

If we understand that health and ill-health is a matter of the whole person, we can better identify these people and offer appropriate help. But if we separate the ‘mental’ from the ‘physical’ we are likely only to treat the symptoms and not the cause, or at the very least a contributing factor. In this I think we are failing to provide healthcare that meets the needs of the population.

We need a healthcare service that acknowledges how the body and mind impact each other and makes better use of the whole of ourselves to prevent and treat ill-health.

In my opinion, this means dropping the ‘mental health’ label and ensuring our conversations, concerns and treatments are about Health.

Julie Parker BSc, MSTAT
ILM level 7 equivalent accredited Coach
Www.creativetransformation.org.uk
https://www.facebook.com/creativetransformationuk/

Disclaimer: These are my personal views and do not represent the views of any organisation

Advice to my Daughter after two weeks at University

” Think of it like the sea – there will always be another wave and another high tide – sometimes you just have to wait”
When I was growing up in Africa, we used to go on holiday to the seaside for 3-6 weeks. Apart from anything else, it used to take a week of 8 hour a day driving to get there and back, so it didn’t seem worth it to go for less!
My brother and I were avid body surfers, and we spent hours and hours in the ocean, much of it waiting for the next perfect wave to surf
The first ‘wave’ of excitement is over, exhaustion has set in, and the real hard work of study has begun. It’s easy to feel discouraged, homesick and missing one’s special friends. But the next wave will come if you are patient….

On Demons, Compassion, Choice and the Interconnectedness of Life

Yesterday I was blessed and privileged to have a long  Facetime conversation with Lindsay Kyte – she just waking in Halifax Canada, and I just returning from a day out in nature in Yorkshire, UK.

Lindsay was one of my MA students about 8 years ago at LIPA (Liverpool Institute of Performing Arts). She is now an award winning play-write, TEDx speaker, and editor of The Lion’s Roar – the premier Buddhist magazine in N America.

When Lindsay first returned to Canada, she turned to me for some long distance life coaching and now I have been able to turn to her for for help with the re-writing of my website.

But yesterday we were reflecting deeply on our shared demons, and the need for compassion – in particular self compassion.

For the last couple of years, this month of August, when clients and daughter are away, has seen the rearing heads of my ‘not enough’ demons: ‘Not good enough, not hardworking enough, not published enough, not known enough, not rich enough, not spiritual enough, not kind enough…..’ My ‘not enough’ demons are legion.

This year, I am facing those demons down by deliberate choices based on compassion and recognition of the interconnectedness of life.

I love this image of the impact of single droplets into water – how individually they create expanding concentric circles, and how each of those interact with others to create differing patterns, impacts, stories and lives.

And it gave me great joy in talking to Lindsay, in hearing her talk of strategies that I had offered her all those years ago, and how they impacted on the choices she has made in her life, and how those choices impact on so many others with whom she comes into contact, both through her life and through her work. It helps me to reconnect to choices I often find hard to make. It helps me to give value to each individual interaction I have and gives me a sense of meaning and purpose.

We spoke too, of how often we each give energy to things that are not essential, and neglect the things we know will deeply nourish us. While we often give much thought and energy to finding compassion for others, the practice of self compassion is a more elusive one – especially for someone like me, brought up on the tenet of ‘think of others before yourself’.

Lindsay sent this link to Tara Brach’s 10 minute process she calls the RAIN of Compassion:

R -Recognise

A – Accept

I – Investigate

N – Nourish

Tara’s voice is not everyone’s cup of tea, but I have found her Mindfulness exercises valuable at times when I have felt unable to quiet my own anxieties.

Here is the link:https://www.youtube.com/watch?v=

If you are interested in reading more about Lindsay and Lion’s Roar, here are the links to the magazine, and also Lindsay’s website

http://www.lindsaykyte.com/

https://www.lionsroar.com/

 

Meeting Myself with Compassion and Kindness vs Running Away

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It is said that we teach best what we most need to learn. I am a pretty good teacher on a number of things, but particularly on self acceptance!

I am embarking tomorrow on a 7 week online mindfulness course. I am doing this for a number of reasons.

  • I realise that more often than I would wish, I run away from being kindly present with myself and I wish to change that.
  • I am a single parent with an only child and parents who live on the other side of the world. As such, I find this run up to the ‘Festive Season of Love and Light’ challenging.
  • It is also said that ‘We are what we habitually do.’ I know that I often have great intuition, insight and sensitivity, and I also know that I find it difficult to maintain those qualities on a habitual day to day basis and I need help with achieving a daily nourishing reminder.

Compassionate Presence vs Running Away

I have worked long enough with people to know that I am not alone in this. What I know is that when I scratch below the surface, almost everyone has a place where they face the challenge of themselves, more or less successfully. And I think it might help me and others for me to articulate some of the challenges I face in myself and seek to overcome.

In many ways, I love my life. I row, play tennis, sing, hike, camp, body surf when I get the chance, and much too little dance and play music. I have a job I love and a wonderful daughter and good friends.

How is it, that with all that, I can run away from myself? Well, I do. I notice that when left to myself, if I am not careful, and certainly if I am not thriving for any reason, I run away from myself, tune out, self numb or whatever you like to call it. Occasionally I tell myself I am not so bad, because the activities I choose are relatively innocuous – I watch other people live life on film instead of living it myself (under the heading of chilling out), I play rather a frightening amount of sudoku and free cell (under the heading of keeping my brain active), and rather less innocuously, from time to time,  I smoke (under the heading of, well, it only harms me, and I don’t have vices like getting drunk or having loads of sex with random people, and I need some form of sensual outlet).

One of my favourite authors, Salley Vickers, talks in her book, ‘The Other Side of You’, about what passes for love often being a decidedly mixed bag: lust, anxiety, lack of self-worth, sadism, masochism, cowardice, fear, recklessness, self-glory, simple brutality, the need to control, the urge to be looked after; most dangerous of all, the desire to save. There are other, happier, ingredients: kindness, compassion, honour, friendship, sympathy, the wish to help, the attendant wish to be good, though these finer impulses can often wreak more havoc then the more blackguardly ones.

I cite this, because I think it is worth looking at in terms of relationship to others, but also because I think that ‘innocuous’ ways of running away from ourselves can also wreak more havoc than more blackguardly ones. We can convince ourselves that we are doing really important work that needs our time and attention, we can do charitable works or do sport, music or other things that are good in themselves, but can equally masquerade as ways of avoiding being quietly and compassionately present with ourselves.

‘Nothing has a stronger influence psychologically on their environment and especially on their children than the unlived life of the parent.’
—Carl Gustav Jung

As a parent, I am painfully aware of the truth of this statement. If for no other reason than to enable my daughter to live a full and happy life, I would like to truly live my life. And I have done enough work on self awareness to know that those ways I have of trying to escape myself, whether seemingly innocuous or not, will have, and have had, and impact on her. So I am doing my best to find strategies for facing myself, acknowledging my vulnerabilities and giving myself the love and compassion that I need to thrive.

We are what we habitually do

I also know from my work, that it takes 300 repetitions to create a new neural pathway, and 3000 to repetitions to break an old one! 

I see it as no accident that all the major religions have about 5 calls a day to prayer. It seems that we all need help and reminding to come back to ourselves, to loving presence, and the means to live fully.

In my work I have developed a great sensitivity which enables me to tune into the pain of others, be that physical, mental, emotional, spiritual or energetic. But as Brene Brown says, we cannot selectively numb. I have told many of my clients who are deeply sensitive that sensitivity brings many riches, but if we don’t pay it attention, care for it and manage it well, it can wreak havoc.

I am a person who feels the highs and lows of life, and do not naturally flow along on an even keel, so I need to take care, and to develop the daily management of my sensitivity.

I am going to pay it attention in the next 7 weeks, and will report back on my progress!

 

Top Tips for Managing Stress

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TOP TIPS FOR DEALING WITH STRESS

USING ALEXANDER TECHNIQUE AND COACHING PRINCIPLES AS STRATEGIES FOR STRESS MANAGEMENT.

Alexander Technique principles are very simple, yet very profound when diligently applied.

The Principles in Everyday Language are these:

  1. INCREASE AWARENESS (FORM A CLEAR INTENTION TO DO THIS!)
  2. PAUSE
  3. USE CONSCIOUS DIRECTION/INTENTION
  4. PAY ATTENTION TO THE PROCESS
  5. REPEAT UNTIL NEW HABIT IS FORMED.

INTENTION

 INTENTION is my all time favourite word! Learn to develop a clear intention for your life, for your term, for your week, for your day. Then when you get discombobulated, you can remind yourself of your intention about anything in general or specific. You can notice whether what you are thinking or doing aligns with your intention, and the stronger you can hold your intention, the easier it becomes to align your actions. Truly powerful people, I believe, are those whose actions are most closely aligned with their intentions. Scarily, that applies in the negative sense as well as the positive, so take care in developing your intention!

 BREATHE!

In one sense, breathing is an enormously complex activity, in that once again, it often reflects anxieties, fears and difficulties – and research has shown that this also includes difficulties that your mother had in pregnancy! That explains why we don’t always find it easy to breathe freely and deeply. However, once again we can go back to the word INTENTION, and have the intention to breathe deeply and freely (even when we encounter our deep/old fears, which can sometimes be the cause for the feelings of faintness when we begin to release tension and breathe).

So have the intention to notice your breathing, and how, very often, when you are concentrating hard, or you are tense/anxious, you will find you are hardly breathing. It is impossible to breathe deeply when you holding extreme tension in your body, but equally, it is impossible to retain that tension when breathing deeply. So noticing shallow breath/held breath and deciding to breathe deeply (and freely) at each point of your noticing, helps break the cycle of tension and allows something different to happen, even if momentarily. Over time, this can make a huge difference in your level of pain or tension.

So the answer is to FEEL THE FEAR AND DO IT ANYWAY. Don’t repress your pain/fear/anger, but keep breathing, and breathe into that pain and through it. Amazing what this ‘simple’ thing can achieve!

AWARENESS – BODILY AND OTHERWISE

Learn to use your awareness as you would use peripheral vision. So make that an intention, and then see if you can allow yourself to be more aware of your body while doing other things. I believe that the body doesn’t lie, and it can become your best friend. When you are confused as to what you are thinking/feeling, your body will usually hold the answer. If you try and repress/suppress your feelings, your body will usually at some stage flag up what you are repressing by demonstrating to you your emotional pain in some physical way that makes you stop and pay attention.

CHOOSING YOUR THOUGHTS/ DEALING WITH OBSESSIVE THOUGHTS 

We have +/- 40,000 thoughts a day and how many are under our control? Not very many is often the answer! This is the problem of the Pink Elephant – the more you tell yourself not to think of it, the bigger the image becomes in your mind! So we need to choose our thoughts, and once again we come back to the work INTENTION. If you have the intention to truly take care of yourself, then you will be more able to choose what to think, if you know that your obsessive thinking is not helping you.

PRACTICAL STRATEGIES FOR ACHIEVING THIS:

1.  Bring your attention to your body by simply placing a hand/hands on your centre of gravity (few fingers below your navel). Remind yourself of your stability and strength and

2. Breathe!

3. Keep taking your attention outside yourself  – I find it hugely helpful to notice nature – light, colour, water, wind, and particularly combining walking with noticing nature.

4. Create Boundaries. Notice whether talking about problems makes you feel better/feeds the obsession/makes you feel tense. Choose carefully to whom you speak/interact so that again, your INTENTION is to support yourself. Try and create time boundaries for dealing with/thinking about/talking about your problem, and if you are struggling with that, ask the other person to hold the time boundary for you. This way, you will still get to feel heard, which is very important, but will not be tempted to obsess.

5. Gratitude Diary – your Homework, should you choose to accept it.

Find at least 3 things each day, for which you are grateful.

The danger is that difficult issues can consume you, and of course there is so much else in your life about which you can choose to think and to which you can give your energy, which will nourish you, bring you joy and also support your INTENTION  for a full and happy life. Our thoughts create a DIRECTION for our lives, and to some extent, create our life itself, so what we choose to focus on, and to think about, is HUGELY important. Have the INTENTION to bring to mind one or more of those things for which you are grateful, whenever you start feeling anxious/angry.

I fully realise that while all these things are pretty simple, that is not to say that they are easy.

Neuroscience research tells us it takes 3,000 repetitions(!) to break old neural pathways, so this will not be sorted in a day, and can seem tedious if you feel that you are getting somewhere with it, and then the old thoughts and habits kick in.

Again, INTENTION will help you stick with it

Neuroscientists also tell us that our thoughts create our reality – we are processing a staggering 400 billion actions per second in our brain, and every thought that we build actually changes the structure of the brain and impacts on the health of the body. (Dr Caroline Leaf, Neuroscientist).

So Science is now able to confirm the basis of the Alexander Technique, where we use conscious thoughts, intentions and directions to alter the way we respond to our everyday situations. And we can better understand that even if our situation does not change, we can alter our reality by our response to that situation, and choose health and well being over stress.

APPENDIX

Most people do not really relate to the Language used by Alexander Technique, particularly as it was developed in the late 1800s! Hence my initial translation into everyday language.

But for those who do know the language, and who want to see how I arrived at my ‘version’, here it is!

In ‘Alexander Technique Language’ these would be expressed as follows:

  1. REALISE YOU HAVE FAULTY SENSORY AWARENESS
  2. INHIBIT
  3. USE CONSCIOUS CONTROL TO PROJECT NEW DIRECTIONS
  4. PREVENT END GAINING AND PAY ATTENTION TO THE MEANS WHEREBY
  5. REPEAT UNTIL OLD UNHELPFUL HABIT IS REPLACED BY NEW HABIT

 In ‘Coaching Language’ these would be expressed as follows:

  1. BECOME MORE AWARE SO THAT ‘CONSCIOUS INCOMPETENCE’ BECOMES ‘CONSCIOUS INCOMPETENCE’
  2. PRACTICE NEW HABITS TO CHANGE ‘CONSCIOUS INCOMPETENCE’ TO ‘CONSCIOUS COMPETENCE’
  3. REPEAT UNTIL ‘CONSCIOUS COMPETENCE’ BECOMES ‘UNCONSCIOUS COMPETENCE’

This Business of Coaching

In the film ‘You’ve got Mail’, the character Joe Fox of Fox Books goes to visit Kathleen Kelly of the Independent Book Store ‘The Shop Around the Corner’, to tell her that forcing her to close her store was ‘not Personal, it was Business’.  Her reply ran something along these lines:  ‘What do you mean it was not personal? It was personal to me. And whatever anything else is, it ought to BEGIN by being personal.’

The World of Business likes to think of itself as being very Left Brain focussed – analytical, detailed. However, recent Neuroscience suggests that our world is focussing too much on the Left Brain, and ignoring the Right Brain at its peril – losing the bigger picture, creativity and spontaneity. It also suggests that rather than decision making being a critical, analytical process, our decisions are most often driven by emotion, thereby giving some explanation as to why a judge listening to a difficult case, is far more likely to return a positive verdict after lunch, when his hunger is satisfied, than he is before lunch when his hunger is dictating how his brain is focussed.

While many companies claim to award contracts on the basis of variables such as pricing and skill sets, the truth may often be that they felt more comfortable and relaxed with one set of providers than another, even if, on paper, their bid was less palatable than some of those rejected.

In the Business of Coaching, various labels are now bandied about, such as ‘Business Coaching, Executive Coaching, Performance Coaching’. I would argue that these are merely labels, and that the principles of coaching remain the same whether dealing with a High Flying Business Executive who is dealing with multi-faceted business issues, or a mother who wants to know how to motivate her children to help clean the house!

Every Business Executive is as much a person as is a mother who has chosen to stay at home to support her children, or student who is dealing with the challenges of moving from home to University, or office worker who doesn’t know how to deal with a co-worker whom he finds irritating.

A business decision made by an Executive who feels threatened or under pressure, could be very different from made by that same person if he/she was feeling confident and supported – both in home life and business. This fact underlines the value of coaching, be it labelled ‘Executive’, ‘Performance’, ‘Business’ or simply ‘Coaching’.

The process of coaching seeks to assist the client or coachee, to be able to work through issues and ‘problems’ (or opportunities, if you are feeling positive and optimistic), to be able to operate from a place of quiet self assurance and confidence,which enables him/her to make decisions that will be most appropriate and useful for him/herself, rather than making decisions that will make him/her feel safe and better about him/herself, but ones which perhaps do not benefit the business that he/she is in.

Daniel Goleman, in his book Emotional Intelligence, notes that really good leaders often have a lower IQ than their team, but score highly on EQ (Emotional Intelligence).

Characteristics of Emotional Intelligence are:*

  • Self Awareness:  the ability to realistically ‘see’ ourselves and  be aware of our goals, beliefs, values, drivers, ‘rules’ (our ‘oughts’ and ‘shoulds’) and our self-talk (both positive and negative)
  • Self-regulation:  trustworthiness, integrity, confidence, walks the talk
  • Motivation:  self and others, optimistic, inspirational, passionate
  • Empathy: awareness of others’ feelings, needs and concerns
  • Social Skills: strong listening and & communication skills, manages conflict, centred, trusts others and ‘open’.

* copyright: D.Barnard, www.relationaldynamics1st.co.uk

Businesses are beginning to recognise the value of a Coaching style of leadership, which usually reflects high emotional intelligence.  Coaching assists in the development of Emotional Intelligence, as defined above and can enable Executives to manage more effectively, and Managers to develop more efficient, empowered and happier teams.

This of course, does no harm to the bottom line!